The buyer should notify SFFILTECH promptly and provide the order number, product label, photos, measurements, quantity affected, packaging condition, and a clear description of the discrepancy.
If the issue may affect safety or performance, the product should not be installed or used until the review is completed. The response and proposed resolution are based on the confirmed specification, inspection evidence, order terms, and applicable responsibilities.
Available payment methods, deposit and balance requirements, currency, bank details, and required transaction documents are confirmed in the formal quotation or pro forma invoice for each order.
Buyers should verify the beneficiary information against the approved commercial documents before payment. No payment term should be assumed from a previous order unless it is reconfirmed in writing.
Packaging method, shipping method, destination, freight terms, export requirements, and any special protection should be discussed during quotation.
Production and delivery lead time depend on the confirmed specification, quantity, material availability, inspection requirements, and logistics plan. The applicable terms and schedule are confirmed in writing before order acceptance.
Samples, drawings, prototypes, or pre-production confirmations may be available depending on the product type, customization level, material, and quantity.
Sample cost, tooling or setup cost, freight, lead time, approval criteria, and whether the sample represents final production must be confirmed before the sample order is accepted.
Depending on the product and order, checks may include available incoming-material information, dimensions, workmanship, quantity, labeling, and packaging condition.
Additional test reports, inspection photos, certificates, third-party inspection, or customer-specific acceptance criteria must be agreed before order acceptance. The quotation or order document should identify the required inspection scope.
Yes. The review should include the existing system interface, available space, flow, pressure, temperature, fluid or dust characteristics, filtration target, cleaning method, maintenance preference, and quantity.
A preliminary product direction can be suggested from this information, but the final configuration and compatibility must be confirmed against the complete operating and installation requirements.
Filter materials should be compared against the actual fluid or dust, operating temperature, chemical exposure, pressure, flow, target particle size, cleaning method, and expected service conditions.
Nominal, absolute, mesh, and micron ratings may describe different test methods or retention expectations, so the numbers should not be compared without context. The required rating and test basis should be confirmed in writing.
A drawing, sample, or existing filter can be used as a starting point for review. Clear photos, dimensions, labels, connection details, material information, and the installation position are also helpful.
The original sample alone may not show all operating requirements. Fluid or dust type, temperature, pressure, flow, filtration target, cleaning method, and quantity should also be provided before the specification is confirmed.
Depending on the application, SFFILTECH can review customization requests for industrial dust filter bags, liquid filter bags, filter cloth and media, filter cartridges, support cages, and filter housings.
Possible custom items include dimensions, material, filtration rating, connection or ring style, end configuration, surface treatment, packaging, and quantity. Final feasibility is confirmed after the technical information is reviewed.
The buyer should identify the destination market, required standards, material restrictions, operating hazards, documentation needs, and any customer-specific approval process.
SFFILTECH reviews whether the requested product and documentation can be supported before quotation or order acceptance. Compliance with a particular standard should not be assumed unless it is confirmed in writing for the quoted product.
SFFILTECH can discuss relevant product and application experience during the technical review and may share non-confidential reference information, product examples, or supporting materials when available.
Customer identities, drawings, operating data, and project details are not disclosed without authorization. Buyers should describe the application so the most relevant experience can be reviewed.
Yes. Buyers can request available information about relevant production processes, equipment, workshop conditions, inspection steps, and manufacturing photos.
Production capacity and scheduling depend on the product type, specification, quantity, material availability, and required delivery date. These details are confirmed for the specific inquiry rather than represented by a single general capacity figure.
