Starting from a rough sketch provided by our American client, we tailored a filtration solution specifically for his ketchup production line. Initially, the client only intended to purchase a single-bag filter. However, through on-site discussions and professional analysis, we determined that what he truly needed was a four-bag filter—just like drinking bubble tea through four straws instead of one, it flows much more smoothly!
Though I was a bit nervous at the time, fearing the client might think we were just pushing more expensive equipment, our professional advice ultimately won his trust. After the new system was implemented, it completely resolved the frequent clogging issues with the filter bags, significantly boosting both production efficiency and product quality.
This experience taught me: Good sales isn't just about selling products; it's about delivering real solutions. Sometimes, changing a client's initial mindset is the most responsible thing we can do for them.